Reimagine Telecom Billing Services with a Competent Convergent Charging System

The rapid changes in the telecom industry have made the task of telcos extremely difficult. The disruption caused by the increased use of OTT (over the top) services has been a huge factor in the diminishing profits of some of the biggest telecom operators across the globe. To make up for the lost revenue, telecom companies are looking to launch new services across different verticals. However, managing such an effort is not simple, not unless you have best telecom billing systems at your disposal.

Make the Most of Telecom Billing Services to Launch New Services Fast

No all telecom operators are blessed with in-house development teams that can devise new billing systems to meet the emerging requirements of their business. Some operators are still using older IN based billing systems that are not efficient at all. These systems act like a bottleneck and prevent a telecom operator from bringing his new services in the market on time. This compromises their best laid plans to exploit current market situations. For example, if a telco (using an obsolete billing system) wants to launch a new bundle that immediately addresses the current requirements of his subscribers, he would have to first contact the billing vendor and get the software re-built or altered. The time it takes for such an alteration may be too much and the opportunity may pass him by.

To avoid such a situation from occurring, it is best to partner with telecom billing services that offer cutting-edge telecom billing solutions that can launch any new plan immediately. This will reduce the time to market of new telecom offerings and allow operators to improve profits. However, before investing in a new telecom billing system, you need to ensure that it has the following functionalities:

Monetization of New Partnership Ventures

Partner onboarding can be made more rewarding by using a telecom billing system that is capable of monetizing the association. The need of the hour is a billing system that does the following efficiently:

Bundles partner services into packages
Delivers APIs to associating vendors for their benefit
Takes care of confusing settlement models with different partners
Has support for new digital economy

Convergent Billing

Given the pace at which new services are launched by telcos, sending and receiving different bills for each service sounds like a chore for both service providers and subscribers. A much better option is to switch to the best telecom billing systems that allow for convergent charging and billing. Convergent billing for all services via convergent charging system like OCS makes monetization of complex services like IoT quite simple. Moreover, convergent billing places all customer usage in a single location, which makes it easily accessible for both customer services providers and the subscribers.

Conclusion

Given the current state of competition in the telecom industry, it has become imperative for telecom operators to invest in the best telecom billing systems. However, a billing system is only worth your effort and time if it allows for convergence and monetization of complex services.

Source : https://ocssystem.blogspot.com/2019/11/need-convergent-charging.html

The Ultimate Guide To MVNO

The popularity of MVNOs is consistently on the rise. By 2018 there were more than 1,200 MVNOs all over the world, majority of which are in Europe. The number of MVNO clients is expected to double from 2018 to 2019. So if you are thinking of starting an MVNO go ahead. The following are reasons why you should start an MVNO.

How MVNOs Work

MVNOs work with smaller customer groups compared to traditional mobile operators. This means their income is limited to specific segments. However, any company/individual that engages this business has the advantage of gaining other income sources. It can be a great opportunity when it is aligned with the organization’s core business.

Let’s look at the example of a branded reseller model. In this case the legacy network operator offers technical services such as customer service, billing, network functionality, customer activation and radio access. The MVNO is left to focus on communication, branding, sales and distribution, and marketing.

The model will create value proposition and a new face for clients using an existing network. A full MVNO, on the other hand, handles all functions apart from radio access. It cannot handle radio access since it does not have a license to do so.

These different models mean that revenue is divided differently. Different models mean there is no definite revenue sharing structure. Majority can be used interchangeably as long as the MVNO is operational. This is because the operator may switch from a full MVNO to a branded reseller and vice versa.

There are Mobile Virtual Network Operators that have a revenue-sharing model that is determined by percentage of earnings. In this scenario, an operator will share a specific percentage of their after tax earnings, paid by MVNO clients. As the functions by the MVNO increases, the percentage of revenue shared increases.

Creating a wholesale agreement with a legacy operator is another option. In this case the MVNO can purchase SMS, data and voice minutes on a wholesale basis, then resells the same to the customers. Some prefer to operate with a revenue-per-subscriber model. This is where the legacy operator pays the MVNO an agreed upon amount for every subscriber they bring to the network.

Benefits of an MVNO

MVNOs as subsidiaries of retailers have the ability to enjoy additional revenue. Earnings are increased when subscribers visit their stores to top-up their accounts, sign a new deal or have plan questions. Once a subscriber is in a store, they may make planned-but-postponed or impulsive purchases.

Retail MVNOs, as a result of knowing their clients better using newly available subscriber data, can offer products that are more relevant to their customers. Such MVNOs can offer each subscriber incentives based on their telecommunication usage and shopping patterns. The result is a higher lead to sales conversions.

Conclusion

Starting an MVNO is a good business decision. More and more telecommunication subscribers are using MVNOs. This means there is no limit to the number of subscribers you can get. If you want to start one, contact Tegloo5 today. They will provide you with the best options and support to kick-start your MVNO business.

Best Things About Convergent Charging

With the advancement of technology, the telecom industry is going through quick transitions. The workflow and requirements keep on changing according to customer and business trends. Any laxity in tending to the ongoing trends can be detrimental to a business operation, and in some cases even lead to the complete breakdown of a telecom operation. Hence, it is essential to incorporate vital functionalities into one’s telecom billing software to avoid failure at all cost.

Two Poles of Best Telecom Billing System : Convergence and Monetization

The rapid changes in the telecom industry have made the task of telcos extremely difficult. The disruption caused by the increased use of OTT (over the top) services has been a huge factor in the diminishing profits of some of the biggest telecom operators across the globe. To make up for the lost revenue, telecom companies are looking to launch new services like IoT platform, 5G etc. However, delivering such services is not simple, not unless you have best telecom billing systems at your disposal.

Bring a New Efficiency in your Billing Tasks with the Best OSS Billing System

One of the biggest challenges faced by telcos with regards to automation comes in the form of data enrichment. AI can only work its magic only if the data received from various network elements is normalized and standardized. The network data needs to have some relation with incoming demands from service orders that are active and contextual information routed through BSS. As OSS layer is the meeting point where all data insights converge, it makes sense to integrate AI in the OSS.

Integration of AI in OSS offers tremendous benefits to an operator. The rightful integration can help telcos in:

1.      Customer retention
2.      Customer behavioral modeling
3.      Fraud detection
4.      Better customer experience management

Fact: Quality Online Billing Software Holds Key to the Success of MVNO Model

The evolution of the O/BSS system is a clear indication of the transformative changes in the telecom industry. The rise in number of technologies and a concurrent increase in the number of users have created a situation where traditional O/BSS model fails miserably. No longer can you rely on OFCS (Offline charging system) or IN for performing postpaid and prepaid billing. Today’s requirements can only be fulfilled by using cutting-edge OSS telecom billing software that employs a centralized charging system for charging and rating all services, and that too in real-time.

Stay Relevant by Employing the Right Telecom Billing Solutions

There are many telecom billing solutions that cater to the requirements of telcos. However, when you are in the market for a new online billing software solution, it can be hard to find one that will work well in the present and the future. To make this selection easy, below is a list of functionalities that you should tick before investing in a new software solution:

Application Program Interface (API) – No matter how good your software solution is, there will be times when you want it to do something more. As customization and replacing the software can be a huge financial liability, you might shy away from launching a new service because of your doubts about your service monetization and billing capabilities. In these scenarios, partnering with a vendor that offers APIs for different business use cases can be a blessing. APIs can help you in meeting exigent requirements instantly. For example, if you do not have a particular partnership in place, you can install an API from your vendor to use its pre-existing partnerships.

2. Convergence in Billing – Transparency in billing is possible only if you have convergent telecom billing solutions that use a centralized charging system like an Online Charging System (OCS). An OCS charges all the services at a single location and allows you to prepare a single invoice that reflects all the usage charges for all services. Convergent billing is also beneficial for your customer care department as they are able to access all the records of customers from a single location and resolve queries in a better way.

3. Scalability – Your billing requirements may skyrocket at any given instant. And, if this happens and you are not prepared to scale according to the rising needs, you are likely to incur losses or go out of business. Therefore, you should ensure that your vendor is able to provide multi-tenant and scalable OSS telecom billing software.

4. Reporting and Analytics – Gone are the days when you could use guesswork to create strategies. In today’s highly competitive world, any wrong strategy can put your business in jeopardy. Therefore, you require concrete insights, which can be delivered by an analytics-powered telecom billing solutions. Also, you should partner with a vendor that can provide you complete reporting of all the transactions, so you can analyze your work better. At the least, you need a slave database that is updated by a master database like the one offered by Telgoo5 – a popular telecom billing software.

5. Safety of Data – A telecom operator or a virtual operator that adheres to any type of MVNO model simply cannot afford to lose business-critical subscriber data. Therefore, it makes good sense to invest in a cloud-based telecom billing solution that stores data at different datacenters.

Prevent Revenue Losses with Reliable Convergent Real Time Billing Solutions

In this age of excessive competition, Vcare OCS provides and efficient and flexible way to charge and bill subscribers in real-time. Its true real-time performance ensures that all the services are monetized and there is no revenue leakage. Equipped with event based and session based functions, the OCS serves as a centralized platform for charging nearly all modern services. It uses CDRs (Call Data Records) for calculating all charges and at the same time loads the results to the billing database. At Vcare OCS, we understand our clients’ requirements and create customized telecom billing solutions to meet their exigent needs.

Convergent Real Time Billing System

Top Reasons to Choose Virtualized Charging System

Cloud-based charging system has become a major requirement for telcos due to frequent disruptions in the telecom industry. The biggest reason for you to choose cloud-based telecom charging system architecture over traditional systems is the unmatched flexibility that it offers.

Of late, telecom billing has become a battlefield filled with landmines. The frequent launch of new technologies coupled with a rise in competition has stretched telcos to their wits end. Emerging technologies like IoT have posed new requirements, which simply cannot be fulfilled with traditional telecom charging system architecture.

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3 Unusual Ways to invest in Cloud-Based OCS System

An internet charging framework (OCS) is a product stage that encourages continuous client charging dependent on the substance and volume of services rendered. Here are a portion of the top advantages that an OCS stage will give:

A superior endorser experience: An OCS System will enable your clients to get to their record from an assortment of cell phones. Endorsers can access rates and charges, and deal with their record continuously with an OCS. Putting resources into an OCS will in this way improve the general nature of service and make fulfilled clients.

Charge for service progressively: Waiting until after a service is rendered to charge for information utilization could bring about a major income misfortune for your organization as certain clients probably won’t pay their bills. Streamline the charging gathering process by charging your endorsers as they get to the data you give.

Procure more pieces of the overall industry and importance: One of the main approaches to grow your business as a specialist organization is to offer new and tempting services for your clients. Accomplish this with the adaptable and effective charging service of an OCS. This will expand piece of the overall industry and separate your business from your rivals.

Don’t Let Your MVNO Customers Leave, Employ Quality OCS ASAP

A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark.

Enhance your Prospects with a Better MVNE and OCS

Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you build an OCS that meets your particular requirements.

There are many things that you should expect from your MVNE, however, the two most important features you should never compromise on are:

Complete convergence with itemization: Customers of today are extremely choosy when it comes to their billing. They want all their usage details and service rates to be present in their invoices. Even more importantly, they want one invoice for all the services that they are using. For this, a quality OCS is required that can charge, rate and maintain customer account information at one location. This allows for complete convergence in billing, which lets you create converged bills with complete itemization as per your subscribers’ requirements.

Meets 3GPP’s technical specifications – A 3GPP compliant OCS ensures no revenue loss. Hence, it is important that your MVNE can provide you an OCS system that meets every single technical specification laid out by 3GPP.