Integration
of AI in OSS offers tremendous benefits to an operator. The rightful
integration can help telcos in:
Customer
retention
Customer
behavioral modeling
Fraud detection
Better
customer experience management
The AI should be native to the OSS for providing a central tenet for complete digital transformation. It allows all the information generated by the system to be acted upon in a single step. There would be no silo formation and the decisions will be taken in the light of complete information.
The popularity of MVNOs is consistently on the rise. By 2018
there were more than 1,200 MVNOs all over the world, majority of which
are in Europe. The number of MVNO clients is expected to double from
2018 to 2019. So if you are thinking of starting an MVNO go ahead. The
following are reasons why you should start an MVNO.
How MVNOs Work
MVNOs
work with smaller customer groups compared to traditional mobile
operators. This means their income is limited to specific segments.
However, any company/individual that engages this business has the
advantage of gaining other income sources. It can be a great opportunity when it is aligned with the organization’s core business.
Let’s
look at the example of a branded reseller model. In this case the
legacy network operator offers technical services such as customer
service, billing, network functionality, customer activation and radio
access. The MVNO is left to focus on communication, branding, sales and distribution, and marketing.
The
model will create value proposition and a new face for clients using an
existing network. A full MVNO, on the other hand, handles all functions
apart from radio access. It cannot handle radio access since it does not have a license to do so.
These different models mean that revenue is divided differently. Different models mean there is no definite revenue sharing structure.
Majority can be used interchangeably as long as the MVNO is
operational. This is because the operator may switch from a full MVNO to
a branded reseller and vice versa.
There are Mobile Virtual Network Operators that have a revenue-sharing model that is determined by percentage of earnings.
In this scenario, an operator will share a specific percentage of their
after tax earnings, paid by MVNO clients. As the functions by the MVNO
increases, the percentage of revenue shared increases.
Creating a
wholesale agreement with a legacy operator is another option. In this
case the MVNO can purchase SMS, data and voice minutes on a wholesale
basis, then resells the same to the customers. Some prefer to operate
with a revenue-per-subscriber model. This is where the legacy operator pays the MVNO an agreed upon amount for every subscriber they bring to the network.
Benefits of an MVNO
MVNOs
as subsidiaries of retailers have the ability to enjoy additional
revenue. Earnings are increased when subscribers visit their stores to
top-up their accounts, sign a new deal or have plan questions. Once a
subscriber is in a store, they may make planned-but-postponed or impulsive purchases.
Retail
MVNOs, as a result of knowing their clients better using newly
available subscriber data, can offer products that are more relevant to
their customers. Such MVNOs can offer each subscriber incentives based
on their telecommunication usage and shopping patterns. The result is a higher lead to sales conversions.
Conclusion
Starting an MVNO is a good business
decision. More and more telecommunication subscribers are using MVNOs.
This means there is no limit to the number of subscribers you can get.
If you want to start one, contact Tegloo5 today. They will provide you with the best options and support to kick-start your MVNO business.