Tag: OCS

How an Online Charging System Can Help You Save Costs

As the pace of technology evolution increases, it is very much likely that telcos would have to launch newer services at a faster rate. And, emerging technologies like 5G and IoT are much more complex than the technologies launched in the past. Therefore, it is best to partner with a vendor that can offer telecom billing systems that can not only meet the requirements of the present but also the future. Also, the telecom billing solution should be completely scalable vertically to meet the rising demands of new subscribers.

 Security of data

An online billing system based in the cloud is always exposed to hackers’ threat. To ensure security of subscriber data that is stored on the cloud, it is essential to enforce sturdy encryption measures. Also, these encryption measures need to be updated from time-to-time, in order to stay ahead of hackers that are always on the prowl. A single hacking incident can undo the hard work done over many years, which is why; security is extremely crucial in any online telecom billing system.

Source : https://tinyurl.com/ue5qytd

Don’t Let Your MVNO Customers Leave, Employ Quality OCS ASAP

A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark.

Enhance your Prospects with a Better MVNE and OCS

Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you build an OCS that meets your particular requirements.

There are many things that you should expect from your MVNE, however, the two most important features you should never compromise on are:

  1. Complete convergence with itemization: Customers of today are extremely choosy when it comes to their billing. They want all their usage details and service rates to be present in their invoices. Even more importantly, they want one invoice for all the services that they are using. For this, a quality OCS is required that can charge, rate and maintain customer account information at one location. This allows for complete convergence in billing, which lets you create converged bills with complete itemization as per your subscribers’ requirements.
  • Meets 3GPP’s technical specifications – A 3GPP compliant OCS ensures no revenue loss. Hence, it is important that your MVNE can provide you an OCS system that meets every single technical specification laid out by 3GPP.