Telecom industry is always evolving and there is a need to address emerging requirements. An Online Charging System (OCS) is a worthy upgrade to erstwhile charging system for prepaid services like IN. To thrive in the modern-day competitive telecom industry, it is essential to employ a true real-time Online Charging System that charges all services used by subscribers, enforces credit limits and allows for convergent charging.
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Telgoo5’s stage is advanced and coordinated; ready to deal with a lot of interest. Despite the fact that we have a lot of fulfilled customers, we ensure that every one of them can pick a tweaked arrangement that fits them superbly. We comprehend that each business has various needs and will go along with us at different phases of their advancement. Thusly, we treat every single business as a novel accomplice that we are focused on serving. This dedication from us keeps your business allowed to do the significant work of pulling in new clients, constructing your image, and making your business as well as can be expected be. Consider Telgoo5 a strong stage that enables you to concentrate on the urgent work developing your business.
MVNE’s are the center of your business; pick Telgoo5 which is related with the greatest MVNO’s and best aggregators.
| convergent charging and billing |
In the event that you are another MVNO or MNO, you need a MVNE accomplice that has your back. Telgoo5 is that accomplice!
If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly.
One of the biggest hurdles that MNVO’s face is the fact that they are constantly having to prove their worth. People are still used to working with bigger telecom companies and might be suspicious of an MNVO. Those of us who operate in the space understand that MNVOs are the wave of the future, but some of your customers are still skeptical. That’s why it’s so important to make sure that your billing is on point. Otherwise, you’ll look like an amateur and run the risk of losing customers!
Keep Your Customers Loyal with These 4 Tips
1. Ensure consistency in billing: Any inaccuracy or delay in billing can cause your customers to lose faith in you. By ensuring consistency in billing, you can enhance customer trust in your services.
2. Keep customer information safe: The information provided by customer is critical as it has their personal credentials. Invest in an OCS and billing solution that has safety measures in place to protect customer info.
3. Offer Cross-product discounts: By offering innovative discounts like cross-product discounts, you can keep your customers interested in your subscription. Cross-product discounts can also be useful in promoting a new product that customers are not accustomed to.
4. Allow for customer self-service: With millenials seeking more control over their subscriptions, it is best to invest in a billing solution that allows customers to create their own customized plans.
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