3 Unusual Ways to invest in Cloud-Based OCS System

Online Charging System

An internet charging framework (OCS) is a product stage that encourages continuous client charging dependent on the substance and volume of services rendered. Here are a portion of the top advantages that an OCS stage will give:

A superior endorser experience: An OCS System will enable your clients to get to their record from an assortment of cell phones. Endorsers can access rates and charges, and deal with their record continuously with an OCS. Putting resources into an OCS will in this way improve the general nature of service and make fulfilled clients.

Charge for service progressively: Waiting until after a service is rendered to charge for information utilization could bring about a major income misfortune for your organization as certain clients probably won’t pay their bills. Streamline the charging gathering process by charging your endorsers as they get to the data you give.

Procure more pieces of the overall industry and importance: One of the main approaches to grow your business as a specialist organization is to offer new and tempting services for your clients. Accomplish this with the adaptable and effective charging service of an OCS. This will expand piece of the overall industry and separate your business from your rivals.

What Online Charging System For MVNO Experts Don’t Want You To Know

When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator, risk losing your customers. The situation is particularly grim for MVNO when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks.

Transform Your Fortunes with a Better OCS

Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always pay special attention to your billing software and especially the OCS. Below are some essential functions that you should look for in your OCS system.

  1. Convergence – The constant increase in the number of services offered by mobile operators has created a need for convergence in billing. Customers simply abhor the prospect of receiving too many bills from the same vendor. An OCS that serves as a single point of charging of all services eliminates the need for creation of different bills. By using a quality online charging system, you can send your customers fully bifurcated bills with complete itemization. This creates more transparency in the billing process and fosters customer trust in your services.
  2. Adherence to 3GPP – Before selecting an OCS and telecom billing software, you should ensure that it adheres to the technical specifications prescribed by 3GPP. Only when your OCS is 3GPP compliant, you can expect real-time charging with no errors in billing. Flawless billing is the key to preventing revenue leakage.
  3. Scalability and flexibility – If your OCS cannot be scaled to meet the future requirements then it is worthless for you. Hence, you should invest in an OCS system that can perform billing and charging for an increasing customer base and expanding catalog of services. Your OCS should be flexible enough to charge present and future technologies for it to be of any real value to your business.
  4. Security of customer information – OCS has an ABMF function that stores vital customer information. This information needs to be protected from hackers. Hence, security of OCS should always be your primary concern before making a purchase. Telgoo5 is a cutting-edge OCS and it is fortified with latest security measures to prevent hack attacks.
  5. Innovative discounts – Discounts play a key role in evoking customer trust in your services. Always select an OCS that helps you quickly launch services and also apply innovative discounts. Discounts can be used for enforcing new business strategies. For example, if one of your services is not utilized by your customers as per your expectations, then you should provide the option of cross-product discounts and offer that service at a reduced price when bundled with any other popular service.

Conclusion

OCS plays a key role in managing the billing and charging functions of a telecom organization. To ensure that all billing tasks are handled efficiently and accurately, you should partner with experienced telecom billing vendors that can offer you a reliable OCS.