Category: Billing System

Inspire Innovation with a Creative Billing and Charging Platform in 2021

Tough competition beckons in 2021 as companies strive to get out of the rut that was 2020. After the hiccups of Covid-19 pandemic, it is the right and possibly the only time, to maximize revenue for both MNOs and MVNOs. One of the most fundamental requirements for showing innovation in telecom service delivery is by improving the billing and charging functions.

Move to Convergent Charging System for Best Results

Convergent Billing

In order to stay progressive and bring in creativity, you simply need to have the right tools for the job. A convergent charging system serves as centralized place to charge every transaction. What it means is that you are not only able to charge every service but also monetize plans with a combination of distinct/disparate services.

An interesting combination of different services is more likely to appeal to the subscribers. You can also offer a wide range of discounting schemes to attract customers to certain packages.

Another thing that an Online Charging System offers is simplicity and intuitiveness. It is way simpler to organize a system that lets you calibrate all services via a single platform. Every player in the market – MNO, MVNE, MVNA and MVNO – can be served better with a fully-functional Online Charging System (OCS). In short, a dynamic OCS is the most pressing requirement of 2021.

Two Poles of Best Telecom Billing System : Convergence and Monetization

The rapid changes in the telecom industry have made the task of telcos extremely difficult. The disruption caused by the increased use of OTT (over the top) services has been a huge factor in the diminishing profits of some of the biggest telecom operators across the globe. To make up for the lost revenue, telecom companies are looking to launch new services like IoT platform, 5G etc. However, delivering such services is not simple, not unless you have best telecom billing systems at your disposal.

Read More – https://exposetheme.socialnetworking.solutions/blog/best-telecom-billing-systems

Bring a New Efficiency in your Billing Tasks with the Best OSS Billing System

One of the biggest challenges faced by telcos with regards to automation comes in the form of data enrichment. AI can only work its magic only if the data received from various network elements is normalized and standardized. The network data needs to have some relation with incoming demands from service orders that are active and contextual information routed through BSS. As OSS layer is the meeting point where all data insights converge, it makes sense to integrate AI in the OSS.


Integration of AI in OSS offers tremendous benefits to an operator. The rightful integration can help telcos in:

Read More : Make Way for Complete Automation to Exploit Benefits of Next-Gen OSS Billing System

1.      Customer retention
2.      Customer behavioral modeling
3.      Fraud detection
4.      Better customer experience management

Fact: Quality Online Billing Software Holds Key to the Success of MVNO Model

The evolution of the O/BSS system is a clear indication of the transformative changes in the telecom industry. The rise in number of technologies and a concurrent increase in the number of users have created a situation where traditional O/BSS model fails miserably. No longer can you rely on OFCS (Offline charging system) or IN for performing postpaid and prepaid billing. Today’s requirements can only be fulfilled by using cutting-edge OSS telecom billing software that employs a centralized charging system for charging and rating all services, and that too in real-time.

Stay Relevant by Employing the Right Telecom Billing Solutions

There are many telecom billing solutions that cater to the requirements of telcos. However, when you are in the market for a new online billing software solution, it can be hard to find one that will work well in the present and the future. To make this selection easy, below is a list of functionalities that you should tick before investing in a new software solution:

  1. Application Program Interface (API) – No matter how good your software solution is, there will be times when you want it to do something more. As customization and replacing the software can be a huge financial liability, you might shy away from launching a new service because of your doubts about your service monetization and billing capabilities. In these scenarios, partnering with a vendor that offers APIs for different business use cases can be a blessing. APIs can help you in meeting exigent requirements instantly. For example, if you do not have a particular partnership in place, you can install an API from your vendor to use its pre-existing partnerships.

2. Convergence in Billing – Transparency in billing is possible only if you have convergent telecom billing solutions that use a centralized charging system like an Online Charging System (OCS). An OCS charges all the services at a single location and allows you to prepare a single invoice that reflects all the usage charges for all services. Convergent billing is also beneficial for your customer care department as they are able to access all the records of customers from a single location and resolve queries in a better way.

3. Scalability – Your billing requirements may skyrocket at any given instant. And, if this happens and you are not prepared to scale according to the rising needs, you are likely to incur losses or go out of business. Therefore, you should ensure that your vendor is able to provide multi-tenant and scalable OSS telecom billing software.

4.  Reporting and Analytics – Gone are the days when you could use guesswork to create strategies. In today’s highly competitive world, any wrong strategy can put your business in jeopardy. Therefore, you require concrete insights, which can be delivered by an analytics-powered telecom billing solutions. Also, you should partner with a vendor that can provide you complete reporting of all the transactions, so you can analyze your work better. At the least, you need a slave database that is updated by a master database like the one offered by Telgoo5 – a popular telecom billing software.

5. Safety of Data – A telecom operator or a virtual operator that adheres to any type of MVNO model simply cannot afford to lose business-critical subscriber data. Therefore, it makes good sense to invest in a cloud-based telecom billing solution that stores data at different datacenters. 

Prevent Revenue Losses with Reliable Convergent Real Time Billing Solutions

In this age of excessive competition, Vcare OCS provides and efficient and flexible way to charge and bill subscribers in real-time. Its true real-time performance ensures that all the services are monetized and there is no revenue leakage. Equipped with event based and session based functions, the OCS serves as a centralized platform for charging nearly all modern services. It uses CDRs (Call Data Records) for calculating all charges and at the same time loads the results to the billing database. At Vcare OCS, we understand our clients’ requirements and create customized telecom billing solutions to meet their exigent needs.

Convergent Real Time Billing System

Employ a Convergent Charging Solution and Improve Transparency in Billing

Frequent changes in the requirements of subscribers have placed tremendous pressure on the shoulders of telecom operators to come up with exciting offers. The pressure is so intense that telcos with traditional telecom billing software are finding it hard to survive in this intense competition. The main reason for this is the lack of flexibility in their billing solutions that prevents them from launching new bundles of services and innovative plans on time. Hence, they end up losing out to competition in the race to evoke a positive reaction from the market. This leads to a financial loss, which could have been easily avoided if a capable online charging system was employed in the first place.

Why Invest in a Modern Online Charging System?

Most traditional charging systems in the past were incapable of charging users’ transactions in real time. Although the IN system used for prepaid services worked in real-time, it was incapable of offering flexible services and bundles. However, nowadays, there is an option to move to convergent billing solutions that have an online charging system at their heart. The many benefits of investing in an online charging system are:

1. Ability to deliver digitized services –

Digital transformation is beckoning the telecom industry. However, traditional billing systems that employ old charging systems cannot deliver these services as per expectation because they do not support virtualization and cloud deployment. But when you select a software solution like Telgoo5, you not only get the benefit of digitization but are also able to deliver exciting bundles and offers to your subscribers.

2. Customer authentication and management of features –

An OCS allows for customer, subscriber and service identification before providing access to a service. It also helps a telco manage auxiliary subscriber services like live balance, prepaid life-cycle and blacklist option.

3. Tracking services and calculating CDRs –

An OCS captures CDRs (call data record) in real-time. It also loads the result to the billing system database for rating and bill generation. An OCS also has the feature of tracking services and keeping them for records. All these features make an OCS a must-have for any telecom operator trying to boost his overall billing operation and attract new customers.

With an OCS as part of their telecom billing system, telcos not only get to enjoy the benefits of real time charging, they are also able to ensure that credit limits are implemented and resources are authorized on the basis of transactions made by the customers.

How to Make a Seamless Transition to a Modern OCS?

Most telcos are aware of the advantages offered by a new-age OCS; however, they do not make a switch to a new system as they are worried about its compatibility with their equipment and applications. Although there concerns are justifiable, there are some online charging systems in market that are actually backward compatible like the one offered by Vcare – Telgoo5. With such an OCS as part of your operation, you can digitalize your workflow, shift your business to the cloud and enjoy flexibility in telecom billing.