Stay One-Step Ahead of Customer Needs with Revolutionary Billing and Charging

Billing and charging are both critical aspects of modern-day telecom operations. In order to thrive in today’s market, you need the best billing platform that can offer complete transparency and keep customers on board.

Meet Requirements in Real-Time with Online Charging System

An Online Charging System (OCS) is a type of convergent charging system that caters to the unique needs of businesses. It has the capacity to store large amount of data, and the processing power to charge every service in real-time i.e., <5ms.

Due to the fast speed of service charging, it becomes possible to charge and rate both event- and session-based services at the same time. Telecom operators can now collate every service charge on a single document. This provides complete convenience and comfort to the customers using multiple services from an operator.

Another important facet of OCS is its ability to offer credit control and real-time notifications. Customers get immediate notifications when they are just about to exceed their allotted quota of data limit or call minutes. Hence, they never really have to pay anything extra, unless they actually want to go over the limit to use additional services.

The OCS allows for quick monetization and telcos are easily able to bundle different services as per their marketing strategy. It offers complete revenue assurance and comes with bolstered data security.

They don’t even know the possibilities of convergent charging and what it can offer, which is a shame because it can make a huge difference.

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Explore Unforeseen Opportunities for MVNO with Convergent Charging System

Essential Features of OCS in 2021

Apart from the basic functionalities it offers, an OCS needs to offer these features for it to be considered an asset for your MVNO:

• It should have analytics to make sense of user consumption details, their preference, buying patterns, subscribed services etc. With an AI-powered OCS, you can make better business decisions and improve your MVNO’s functions.
• Reporting is also very important as it allows you to monitor customer behavior
• A 3GPP compliant OCS is a must have in 2021 as it provides better security and complete revenue assurance

Summary

A convergent charging system like OCS can really change the game for an MVNO. With its ability to charge and rate services in real-time, it allows for consolidated billing. An OCS also allows for complete revenue assurance, which is necessary for winning customer trust. Integrated with analytics, an OCS can provide better insights that can be readily used by MVNOs for business benefits.

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Why your Charging System Needs Diameter Credit-Control Application in 2021?

In these times of complex business setups, telecom industry is also evolving rapidly. Diameter control system specifies many core telecom functions. A top billing system has a quality charging system at its heart, which is excellent at credit control. A quality OCS allows you to monetize services quickly and stay transparent in your day-to-day billing. As a result, the quality of billing improves and even small telcos are able to compete with major players in the market when they have the right OCS system.

Stay ahead of competing MVNOs and MNOs by leveraging the best charging system that implements accurate diameter control. Monetize services fast and enforce credit limits consistently by using Online Charging System.

Launch Attractive Plans for Customers in Developing World with Convergent Billing Platform

MVNOs are an integral part of telecom industry. The developed world has been using the MVNO model for a long time, but it is now the right time for MVNOs in the developing world to come to the fore. By leveraging a powerful Online Charging System, MVNOs can easily perform their day-to-day billing and charging tasks. It can help them monetize services better and serve the different segments of market including the financially weaker customer groups.

Inspire Innovation with a Creative Billing and Charging Platform in 2021

Tough competition beckons in 2021 as companies strive to get out of the rut that was 2020. After the hiccups of Covid-19 pandemic, it is the right and possibly the only time, to maximize revenue for both MNOs and MVNOs. One of the most fundamental requirements for showing innovation in telecom service delivery is by improving the billing and charging functions.

Move to Convergent Charging System for Best Results

In order to stay progressive and bring in creativity, you simply need to have the right tools for the job. A convergent charging system serves as centralized place to charge every transaction. What it means is that you are not only able to charge every service but also monetize plans with a combination of distinct/disparate services.

An interesting combination of different services is more likely to appeal to the subscribers. You can also offer a wide range of discounting schemes to attract customers to certain packages.

Another thing that an Online Charging System offers is simplicity and intuitiveness. It is way simpler to organize a system that lets you calibrate all services via a single platform. Every player in the market – MNO, MVNE, MVNA and MVNO – can be served better with a fully-functional Online Charging System (OCS). In short, a dynamic OCS is the most pressing requirement of 2021.

Empower MVNO Operations with a Versatile Telecom Charging System

Not all MVNOs are tech-savvy and have the necessary resources to match up to the telecom giants. This is why they need support from different vendors, in order to grow across multiple verticals. Be it traditional calling and SMS services, or futuristic IoT and 5G services, MVNOs need a versatile platform to get the job done. A versatile telecom charging system that can help them monetize both present and future services is the minimum requirement.

Extend Outreach by Delivering What your Subscribers Want

An MVNO depends on MNO, MVNE and MVNA for a lot of its day-to-day functions. The only thing that it really needs to do well to keep its customers satisfied is perform attractive monetization and deliver its services flawlessly. With a convergent charging and billing platform, it can be done.

Benefits of Versatile convergent Charging and Billing Telecom System

With a versatile Online Charging System, it is possible for MVNOs to monetize their strategies quicker. In the MVNO race, the first operator with the most attractive plans always wins. So, an OCS becomes absolutely critical.

A Telecom Charging System empowered by an OCS can help you in:

Single-point billing for diverse services
Revenue assurance
Reconciliation in case of disputes
Scalability
Launching attractive discounts

At Online Charging System, we provide a revolutionary charging solution that is capable of handling millions of transactions every day. Our platform is backed by a dependable customer care that can be contacted 24x7x365.

Solve Complex Telecom Business Issues with Convergent Charging

Enforce policies better and immediately win subscribers’ trust with convergent charging. A real-time online charging system offers convergence in billing and allows you to integrate complex tariff plans easily. Incorporating new services and attractive bundle packages becomes simple and you are able to exploit market trends by launching plans quickly. Convergence allows you to keep up with the emerging technology and fulfil new customer demand whenever they arise.

Convergent charging is a concept that all businesses in the telecoms industry need to familiarize themselves with. In the simplest of explanations, this type of charging method allows providers to consolidate all of their rendered services into one solo platform.

Real Time Rating System For Real MVNO Success

For an MVNO to succeed in the highly competitive telecom market of today, it is essential to bill the customers accurately. At Vcare, we offer a real time rating system that is well-equipped to charge and rate any type of service. Our OCS serves as the single point of charging and allows for convergent billing. It can charge the services according to sessions and events while enforcing credit limits appropriately. It prevents customers from exceeding their allotted quota and also ensures high transparency in the billing process. The OCS is based on the cloud and is a highly secure platform for the billing of prepaid, postpaid, broadband and streaming services.

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Online Real-Time Charging System for Maximum Impact

Considering the present-day situation of telecom industry, it has become important to perform flawless telecom billing. You simply cannot force a customer to pay more than what he has actually used without risking attrition. An online real-time charging system provides a great way to keep tabs on subscribers’ usage of telecom services. It facilitates the creation of a convergent telecom charging platform, which allows you to send a single invoice for all service usage. Also, it enforces credit limits scrupulously and helps you send timely notifications to the customer when their call/data usage is about to exceed the threshold value.

Offering an Online Charging System is Needed and Here’s Why

Explaining the need for (OCS) online charging system in the modern era. Let’s just cut right to the chase; if you and your business are looking to become a household mobile virtual network operator (MVNO) brand, you need to be offering the most advanced billing and charging solution that you possibly can.

In the modern era, an online charging system (OCS) is becoming more prevalent. They are what your business and brand desperately need. Now, implementing an OCS will not single-handedly elevate your network to the cream of the crop but it most certainly can help too.

Due to the intelligence of such a system, you can shift the workload of your staff to be more efficient. As artificial intelligence programs continue to become more dominant worldwide. You need to adopt this type of ideology into your brand.

Time is Money

Every business owner will agree that time is just as important as money when it comes to maintaining and running a successful business. With an advanced online charging system at your disposal, you will be amazed at the improved efficiency that it delivers.

Additionally, this system can cut down on and even eradicate accidental billing inaccuracies. Via an outdated charging solution, hiccups can persist and your customers can suffer because of it.

The modern online charging systems (OCS) will prevent any hiccups from occurring and can save time and decrease expenses in this manner, as well.

The Customer is Always Right

The quickest way for your MVNO to fail is if you forget about the needs of the people that make it tick, in the first place. Without a moment’s hesitation, you need to place the desires of your consumers as a first on your priority list.

Although they may not know the inner workings of an OCS system, your clientele will significantly benefit from its implementation.

Those days are gone, where society needs to rely on calling and emailing to learn about their account balances and access general account information. In this age, the world is dominated by the Web and the ability for your consumers to perform actions on such a platform is mandatory.

Past the overall convenience of the real-time experience that your consumers will enjoy, it will provide them with an enhanced sense of trust and reliability for your network.

Enhanced Service Options

To stay relevant, you always need to be offering new and up-to-date services. Doing so with an advanced OCS platform is going to be so much easier.

One such example is if you wanted to offer new and exclusive discounts for some of your packages with little to no hassle. That is just one example, however, as there are several different avenues that you can explore.

Enhanced Security – Online charging system

An online charging system serves as the central point of your MVNO’s charging, which means it is also the place where critical account information is stored.

To win the trust of your customers, you need to ensure that every customer shared detail is kept safe. Therefore, always look for an OCS platform that employs robust encryption to prevent system breaches via unauthorized access.

There is Something Else

Before you go, you need to be aware of something extremely crucial. Not all OCS systems will be the same and you should avoid settling for one that is ordinary or run-of-the-mill. It needs to be highly accurate, incredibly intuitive, laser quick and impressively efficient.

This is where Telgoo5 can come into play. We have been in business for 15 years and contain vast knowledge of OCS. Even present such a system that can help skyrocket your brand. Feel free to contact us anytime. We can show you how our platform can take your brand to the next level.

Source : https://techcody.com/why-online-charging-system-is-needed/